Error Code EH2

Error Code EH2: Mains Voltage Too High

If your AEG, Electrolux, or Quelle-Privileg washing machine is displaying the error code EH2, it means the machine’s internal sensors have detected that the incoming mains voltage from your wall socket is too high. The washing machine is designed to operate within a specific voltage range, and an excessively high voltage can cause serious damage to its sensitive electronic components. This error code activates a safety protocol, stopping the machine to protect it from potential harm.

This problem is almost always related to the external power supply and not a fault within the washing machine itself.

What You Can Do

To resolve this issue, please follow these steps carefully. For your safety, it is crucial that you do not attempt to fix electrical supply issues yourself.

• Check for Recent Electrical Grid Maintenance

  • Reason: Sometimes, work performed by your local power company on the electrical grid can cause temporary voltage surges or instability in your area. Think about whether there have been any recent power outages or planned maintenance in your neighborhood.
  • Action: You can often find information about planned or emergency work on your local utility provider’s website or by contacting their customer service line. If work has been performed, the voltage may stabilize on its own after a short period.

• Turn Off the Washing Machine and Contact a Qualified Electrician

  • Reason: Continuing to operate the appliance with excessively high voltage can lead to irreversible damage to the main control board and other electrical parts. It is essential to have the power supply professionally checked.
  • Action: First, cancel any active program. Turn the washing machine off completely using the power button, and then unplug it from the wall socket as a safety precaution. Contact a certified electrician to inspect your home’s electrical system. They will use a multimeter to measure the precise voltage at the outlet. If the voltage is confirmed to be consistently above the standard for your region, the electrician can diagnose the cause and advise on the necessary solution to ensure a safe and stable power supply for all your household appliances.